Frequently Asked Questions

Quick answers to common questions. Can't find what you're looking for? Contact our team

Is maintenance included in my contract?

Maintenance costs are covered by Locatrust.

However, you remain responsible for bringing your vehicle to Locatrust workshops by appointment.

Therefore, please make an appointment as soon as the advance warning light appears (approximately 2000km before the due date), via info@leaseclub.be.

Please note that a maximum overshoot of 2000km or 2 months is tolerated. Beyond this period, the manufacturer's warranty will be lost and its renewal will be billed to you at 4% of the vehicle's ex-VAT catalogue value.

Are repairs included in my contract?

How does the assessment take place? What is an anticipated assessment? How are payments made?

A Belgian-based company, we provide vehicle and trailer rental solutions adapted to the needs of individuals and professionals.

Direct line: +3292785252

Loctust.be@gmail.com

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Are repairs included in my contract?

All repairs caused by damages not covered by insurance are not included in your contract and will be billed to you.

How does the assessment work?

The initial, return, and early inspections are carried out in the presence of a Locatrust member.

The latter will explain, via a quote that you must sign, whether additional costs will be charged to you and to what extent, in the event that the vehicle has been damaged.

Please note that if the intervention of a mechanic or a bodybuilder is necessary, you will receive a separate quote.

What is an anticipated expert assessment?

When you come to the Locatrust workshops for any reason whatsoever, Locatrust reserves the right to conduct a vehicle inspection.

On this occasion, useful repairs and reconditioning may be carried out so that the vehicle is always in impeccable condition, in order to preserve Lease Club's brand image.

Locatrust will invoice you for repairs and reconditioning following anticipated inspections if their cumulative sums exceed €1,000.

How are payments made?

Each invoice is payable in advance and in cash.

If you pick up your vehicle during the month, your first invoice will be issued upon collection of the vehicle or will be added to the second month's invoice.

Subsequent invoices are automatically scheduled for the 1st day of each month.

From the second month and in line with the cash payment principle, your payments must be received by the 8th day of each month at the latest.